The Multichannel Marketing CRM solution is applicable to a range of services, including but not limited to, mass retail, membership-type retail, and customer loyalty programs. It provides a 360-degree visibility on POS transaction and sales trend while providing results that can be analysed and tracked.
- ●Data Reorganizing and Purging
Our services include data correction, data duplicate removal, data consolidation, reindexing existing data, as well as database maintenance, ensuring seamless, updated, accurate, and well structured data, thus saving you a lot of time and money.
- ●360-degree Visibility of Customer Data
Providing fast and accurate access to customer data.
- ●ERP／POS Integration-Ready
Fully compatible with industry-standard ERP／POS systems allowing for seamless integration of customer data.
- ●Consumer Behavior Analysis
Provide instant and relevant analysis based on consumer behavior to include:
- Up-sale analysis
- Promotion effectiveness analysis
- Customer valuation mapping based on the 80/20 rule.
- ●Multichannel Cross-Analysis
Allows for the comparison and analysis between a range data including marketing activities, target groups, and validation processes.
- ●Personal Data Protection
We provide a comprehensive data protection plan which includes administrative, technical, and physical safety measures to ensure the security and confidentiality of both electronic and non-electronic records of personal information.
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